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Motor Claims
Cashless Claim
In case of an unfortunate accident / breakdown, please call our toll free 1800 2666 and we would be glad to assist you.
Detailed description of steps:
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Note the number of the other vehicle involved in the accident, if any. | |
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Note down the names and contact details of witnesses, if any. | |
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Contact our toll free number 1800 2666 and get your claim number / reference number. | |
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The Call Centre Representative will provide you with the details of the documents required for claim processing and also details of our preferred cashless garage. | |
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File an FIR at the nearest police station in case of property damage, bodily injury and theft. | |
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Our Customer Service Manager (CSM) will contact you within 24 hours of registering the claim. | |
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Submit all the required documents to the dealer / CSM and get them verified with the originals. | |
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Our CSM will get the estimate for the repairs of your vehicle and give spot approval after assessment. | |
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Payments that need to borne by us at our preferred garage will be made directly to the garage on completion of the repairs. | |
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The balance amount will have to be paid by the insured as per the terms and conditions of the policy, which will be informed by the CSM. | |
You can avail a host of benefits for every claim reported to us:
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Cashless repair across a wide network to ensure a smooth ride | |
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Free pick-up, Towing facility and Wash benefit at selected garages | |
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Loss Assessment Survey of vehicle within 4 hours by dedicated Service Manager* | |
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6 months quality assurance on all repairs** | |
*Applicable on claims intimated before 2PM and not applicable on Sundays and National Holidays
**Subject to maximum usage upto 6000 km, post such repairs
Reimbursement Claim
In case of an unfortunate accident / breakdown, please call our toll free 1800 2666 and we would be glad to assist you.
Detailed description of the process:
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Note the number of the other vehicle involved in the accident, if any. | |
|
Note down the names and contact details of witnesses, if any. | |
|
Contact our toll free number 1800 2666 and get your claim number / reference number. | |
|
Our Customer Service Manager (CSM) will contact you within 24 hours of registering the claim. | |
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Submit all the required documents to the CSM and get them verified with the originals. | |
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ICICI Lombard will initiate the claim process. | |
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ICICI Lombard will reimburse the approved claim amount directly to the customer. | |
ICICI Lombard General Insurance Ltd. is one of the largest private sector general insurance company in India offering insurance coverage for motor, health, travel, home, student travel and more. Policies can be purchased and renewed online as well. Immediate issuance of policy copy online.
ICICI Group | ICICI Bank | ICICI Prudential Life Insurance | ICICI Prudential Mutual Fund | ICICI Direct | ICICI Home Finance | ICICI Home Search
Trade logo displayed above belongs to ICICI Bank Ltd. and Northbridge Financial Corporation and is used by ICICI Lombard GIC Ltd. under license. Insurance is the subject matter of the solicitation. The advertisement contains only an indication of cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure carefully before concluding a sale. ICICI Lombard General Insurance Company Limited, ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400025. Reg. No.115. Fax no - 022 61961323. CIN: U67200MH2000PLC129408.